White Paper Shopping Bags are on sale here....
Frequently Asked QuestionsMany of your questions and concerns can be answered quickly and easily by reading our FAQ page. However, if your question isn't answered here, or you require further information, please call us toll-free at 1-800-665-8447.Click a question to see the answer:
Please do not return any portion of your order without the approval of sales staff first. You must call us within 48 hours of receiving your order to alert us of any problems or concerns regarding your order. You must contact us to make arrangements prior to returning any goods or the return may be refused. Returns will only be accepted up to 30 days from receipt of goods. Items cannot be returned after more than 30 days from receipt of goods unless arrangements have been made with management. At the discretion of our management, your returned items may be subject to a 15% restocking fee as well as a 2.5% trasaction fee which will be deducted from the original purchase price. We will not accept any items that are returned collect unless the customer and salesperson have made prior arrangements. No returns will be accepted on any special order or custom items. Any item approved to be returned must come back to us in "as new" condition. All returns must include all accessories (manuals, etc.) and must be in the original packaging. FDA approved products may not be returned. We reserve the right to refuse a product return at any time.
Sometimes carriers like Purolator or UPS may deliver your shipment over 2 or more days. Don't be alarmed if your receive piece #1 on one day, and piece #2 on another day, this is completely normal. Every shipment we send has tracking number attached to it, and with these tracking number you as a customer or us as the shipper can tell when a shipment has been delivered (even if it has been delivered without a signature). If you believe that an item or piece is missing from your shipment, please notify us within 7 days of receiving your order. We cannot be held responsible for missing pieces that we can prove were delivered to you.
All of the items we stock, and some that we special order, are listed on this website. We also have access to many specialty display and packaging products, and we welcome your special requests.
We have two locations to serve you. Our head office and showroom in Winnipeg, MB and our office and showroom in Calgary, AB. Go to our Locations page for the address and map.
We have many different choices for paying for your order. You can pay with Visa, MasterCard, American Express, or online banking, cash or debit. Visa-Debit cards may only be used in person at one of our locations. You can also apply for Net 30-Day terms with WR Display & Packaging by asking for a credit application when you order.
Most orders are shipped within two business days of receipt of the order. During busier times, orders may take 4-5 days to be shipped. Depending on the shipping method and your location, the transit days from WR Display & Packaging to your location can be determined by the salesperson at the time of ordering. Because the reliability of our carriers is out of our control, we do not have a method to guarantee when your shipment may arrive.
We have excellent freight rates right across Canada with many of the major carriers, and we constantly rate shop your parcels to determine the most cost effective way for your goods to arrive. At this time we cannot calculate actual shipping charges when you place your order online. If you would like to know the shipping rate charge before your credit card is charged please notify us in the comment box and we will inform you prior to charging your credit card. You can also select "Order Desk Notify" in the payment options section in the checkout.
The cost of shipping is determined by two different factors.
1) The weight and size of your shipment, and
2) How fast you need your goods to come to you once they leave our building.
Currently, we do not have a paper catalogue. Everything we sell can be seen and ordered from www.wrdisplay.ca .
Yes, we send out samples of individual products that we carry. The exception to this is FDA or food approved products, of which we do not send samples. We do, however, charge for sample products that we normally sell as individual items. We also charge shipping fees for any sample that we send. We reserve the right at any time to decline to send you a sample.
Actual product color may vary from the images shown. Every monitor or mobile display has a different capability to display colors, and every individual may see these colors differently. In addition, lighting conditions at the time the photo was taken can also affect an image's color.
Retail Displays by WR Display & Packaging™ cannot guarantee that the color you see on screen accurately portrays the true color of the product.
Unfortunately, due the exceedingly high tariffs placed on single use retail bags sold to the Northwest Territories, we will no longer sell these products to any customer residing in the Northwest Territories.
Oxo-Bio bags from WR Display & Packaging are an earth-friendly alternative to regular plastic bags. Oxo-biodegradable bags are made from 100% degradable plastics that will biodegrade over time once discarded in landfill sites or inadvertently littered in nature. They have an approximate shelf life of 18 months. These bags are just as sturdy as regular plastic bags, can be printed in the same fashion and are recyclable with traditional plastics.
WR Display & Packaging is committed to being your choice for quality, cost effective retail store supplies, fixtures and displays. Our price match guarantee means, if you should find a lower price on an in-stock, identical, product offered by a Canadian store fixture or packaging company, please inform us. If we can confirm that it is an exact matching item, and that the competitor has the item in stock, we will match that price!
We reserve the right to limit quantities. Applies to exact match in stock items only. Our policy does not apply to advertising misprints or items sold or advertised as "clear-outs".
"Special Order" or "Custom" products are excluded. We do not match auction sites. We do not match used products.Although we do have a price match guarantee policy, each price match request must be approved and may be denied at the discretion of management.
A competitor's extra charges such has handling, freight charges etc, will all be taken into account when a price match has been requested.
If you have a problem with a product that we advertise a warranty on (Steamers, Label guns for example), you are responsible for the shipping charges to get this defective product back to one of our locations. Once we have repaired or replaced your warranted product, we will ship it back to you at no charge. We reserve the right to use whatever shipping means we deem appropriate.
We treat orders for custom printed products very differently then an order for in stock products. To order custom printed packaging products, contact us at: 1-800-665-8447 ext 7905 or send us an email: printing@wrdisplay.ca. We're going to ask you for some important information before we can proceed with a proof for your printed packaging product:
We will need a copy of your logo. We require your logo in an vector graphics file. If you don't know what a vector graphics file is, just ask us. Email your logo to printing@wrdisplay.ca
You will need to know the sizes and the quantities of the items you would like to print.
You will need to know what colour(s) ink or foil you would like to print.
You will need to supply us with a payment method. We take a deposit on all custom printed packaging orders.
Read all about our custom printed packaging product here...
We do mark some items for free shipping from time to time. We reserve the right to revoke free shipping at our discretion. In the case of an order that contains one item(s) that qualifies for free shipping, but another item(s) in your order that does not, you will only pay shipping or delivery charges on that/those item(s).
Once you have established a Net 30 day payment term account, we will consider your request for PST exemption. We do not except PST exempt numbers without establishing a Net 30 Day payment term account.
In preparation for Canada's ban on single use plastic retail bags, we want to inform you, our customers, about our approach and plan going forward with our ability to sell retail plastic bags. Firstly, we very much appreciate your loyalty. We have always strived to bring you the best selection of retail plastic bags at the most affordable prices that we can offer. Bearing in mind that the manufacture and import of single use retail plastic bags will end officially on Dec.20-2022, we have put the following plan into place as is allowed in the Canadian Single-use Plastics Prohibition Regulations: SOR/2022-138:-Our supplier(s) will discontinue producing single use plastic retail bags as of Dec.20-2022. Under the new regulations, we will continue to sell single use plastic retail bags until Dec.20-2023. We will have stock of single use plastic retail bags in 2023 for sale.
-Custom Printed Small Run (less than 5000 bags) - As many of our customers prefer to have their logo printed on their bags, we will continue to offer our custom printed small run (less than 5000 bags) retail bag program into 2023. Consult our representatives at printing@wrdisplay.ca for more details.
Certain local jurisdictions have either previously announced or are announcing their own plan regarding their policy on single use plastic bags, and we encourage you to consider these in your plan to use plastic bags in your store going forward.I'm sure you are aware that Retail Supplies by WR Display & Packaging™ is committed to bringing you products that will help you display, package, promote and ship what you want to sell today. We have many alternatives to single use retail plastic bags, and hope you discover these soon at www.wrdisplay.ca .
GSM in the context of paper stands for "grams per square meter." It is a measure of the weight or thickness of paper, indicating the density of the paper. A higher GSM means the paper is thicker and heavier, while a lower GSM indicates a thinner and lighter paper. For example, typical printer paper is around 80-90 GSM, while cardstock or heavy paper may be 200-300 GSM or more. The GSM measurement is important to consider when choosing paper for printing, copying, or other applications, as it can affect the quality and durability of the printed material.
Paper basis weight is another way of expressing the weight of paper. It refers to the weight of a sheet of paper in pounds, based on the weight of a ream (500 sheets) of a specific size of paper. For example, a ream of standard 8.5" x 11" printer paper typically weighs 20 pounds, so it is referred to as 20 lb. bond paper. Similarly, a ream of 11" x 17" paper that weighs 60 pounds would be referred to as 60 lb. text paper. The basis weight of paper is important to consider when selecting paper for specific applications, as it can affect the strength, thickness, and appearance of the final product.
As we all get used to a world without single use plastic retail bags, many retailers are switching to paper. Although durable, paper bags do not have the same weight carrying capacity as plastic bags. Furthermore, one would never worry about the sharp corners of a boot box when using a plastic bag, but in the case of a paper bag one must be wary. If necessary, carry a paper bag like our parents and grandparents did when they went grocery shopping: use 2 hands, wrap your arm around the bottom, and be careful in how much you put in a paper bag. When in doubt, double up the bag. The famous line we remember (if you're old enough...) at the grocery checkout would be, "Would you like me to double your bags?".
Paper bags can rip for a variety of reasons, including:
While most of our customers are businesses from across Canada and the USA, we are not restrictive to who buys from us. Our website is open to all and if you can meet our small minimum we will gladly take your order.
Terms & ConditionsRETURN POLICY Please do not return any portion of your order without the approval of sales staff first. You must call us within 48 hours of receiving your order to alert us of any problems or concerns regarding your order. You must contact us to make arrangements prior to returning any goods or the return may be refused. Returns will only be accepted up to 30 days from receipt of goods. Items cannot be returned after more than 30 days from receipt of goods unless arrangements have been made with management. At the discretion of our management, your returned items may be subject to a 15% restocking fee as well as a 2.5% trasaction fee which will be deducted from the original purchase price.. We will not accept any items that are returned collect unless the customer and salesperson have made prior arrangements. No returns will be accepted on any special order or custom items. Any item approved to be returned must come back to us in "as new" condition. All returns must include all accessories (manuals, etc.) and must be in the original packaging. We will not accept any items that are returned collect unless the customer and salesperson have made prior arrangements. FDA approved products may not be returned. We reserve the right to refuse a product return at any time. No returns will be accepted on any special order or custom items. PRODUCT SPECIFICATIONS Although WR Display & Packaging has made every attempt to ensure correctness of measurements and other product specifications, we take no responsibility when errors of this nature occur on our website or in our other publications. If you require confirmation of a specific dimension or other specification, please contact us. RETURNING ITEMS Any item approved to be returned must come back to us in "as new" condition. All returns must include all accessories (manuals, cables, etc.) and must be in the original packaging. We will not accept any items that are returned collect unless the customer and salesperson have made prior arrangements. CUSTOM ORDERS All custom orders are subject to a 50% deposit. Custom orders include any custom printed bags, labels, or boxes as well as any non-stocked items that have been specially ordered from any supplier or manufacturer. There is no returns on any custom or special order items. PRICING Due to the constant fluctuation of the Canadian dollar value, fuel prices, manufacturing fees, etc., prices are subject to change without notice. We publish catalogs on a semi-annual basis and due to all of the above reasons and more, we can not be held responsible for price increases that occur between catalog printings. Our website is updated on a more regular basis and prices featured here will be more current. If you have any questions or concerns regarding current prices, you can contact us at 1-800-665-8447 for more information. DAMAGED SHIPMENTS You must notify WR Display & Packaging within twenty-four (24) hours of receipt of any damaged items received. You must inspect your order for damaged box corners, crushed boxes, etc., prior to signing for the delivery. If there is a damaged piece, you must sign for it as damaged and notify us immediately. If your order is damaged and no claim has been reported within 24 hours, the carrier will not honour your claim for the damaged items. ADDRESS CORRECTIONS An incorrect address on your order may cause our freight carrier to redirect your order to your current address causing undue delay and costly surcharges. Having a correct billing and shipping address in your order is your responsibility. If there are any address correction redirection charges related to your order, we will contact you and you will be required to pay for them. Please make sure that your addresses are correct. TERMS & CONDITIONS We gladly accept Visa, Mastercard, AMEX, or EFT (electronic fund transfer). WR Display & Packaging may consent to selling to you under a net 30 day terms once a credit application has been completed in full and approved. Click here to download and view the credit application. Please print out the credit application, fill it out, and fax it back to us at: 1-800-668-4743. Privacy StatementThe privacy of your personal information is of the utmost importance to WR Display & Packaging. Any information gathered by WR Display & Packaging, whether by phone, fax, email or online, will be kept strictly confidential and will only be used or shared in ways for which you have specifically consented. Unless we have your express consent, WR Display & Packaging will not sell, rent or trade your personal information to any third party. We will take special care to protect the privacy and security of your information. This policy explains our information practices and the choices you can make about the way WR Display & Packaging collects and uses your information. Our Privacy Policy does not apply to third party Web sites that may be accessible through WR Display & Packaging’s web site. We encourage you to read the privacy policies of those third parties to learn how they collect and use information about you. To assist you with reading through our Privacy Policy, we have provided answers to questions that you may find most important: How Does WR Display & Packaging Collect and Use My Information? Information you provide: Does WR Display & Packaging Share My Personal Information? On a rare occasion, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. Unless prevented by law, we will notify you prior to the release of such information. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. Do I Have Choices Regarding How My Information Is Used? Can I Access, Update or Delete My Information? You may use the same contact information above to send us a request that we delete personally identifiable information stored in the databases we actively use for research and daily business activities and other readily searchable media. Unless restricted by law, we will take all reasonable steps to functionally delete such information from our database(s). We will respond to your request to access, update or delete your information within five business days. Before we are able to provide you with any information, correct any inaccuracies or delete any information, however, we may ask you to verify your identity and to provide other details (in a secure manner) to help us to respond to your request. Whom Can I Contact If I Have Questions or Concerns? Will This Privacy Policy Change? Our Locations in Winnipeg & CalgaryWR Display & Packaging - Winnipeg 500 Higgins Ave.Winnipeg, Manitoba R3A0B1 Canada
204-925-7910
Hours of Operation
WR Display & Packaging - Calgary Unit 29, 2355 52nd Ave SECalgary, Alberta T2C 4X7 Canada
1-800-668-4743
Hours of Operation
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